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FAQs

AUTHORIZED SELLER

The Historic Temple Theatre’s box office is the only authorized seller of events held at the Historic Temple Theatre. We do not endorse the reselling of tickets by ticket brokers or agencies. Ticket brokers operate locally and nationally and are commonly found when you search for tickets online. In most cases, brokers are also listed under Ticket Sales in the Yellow Pages. 

 

If you purchase tickets from a ticket broker or any third party:

  • The Temple Theatre cannot guarantee that your tickets are valid, and you may be denied admission to the performance.

  • We cannot reprint or replace your tickets if they are lost or stolen. 

  • We are unable to contact you directly with information regarding time changes or other pertinent updates regarding the performance.

  • It is quite likely that you are paying excessive broker fees that are often double or triple the face value of the ticket. Always make sure when buying tickets online to go to www.historictempletheatre.com

 

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TEMPLE THEATRE BOX OFFICE

Located in the theatre lobby under the marquee, the box office is open Wednesday and Thursday from 1pm-5pm, and 1 hour before event showtimes. We accept cash, debit, Mastercard, Visa, American Express, and Discover.

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TICKETS

• Tickets are non-refundable. If you are unable to use a ticket for an event, please consider donating it back to the Temple Theatre at least 48 hours prior to the scheduled performance. See below for canceled and rescheduled performances.

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• Please check your tickets, carefully noting event, time, and seat location.

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• A facility fee and sales tax may be added to the ticket price.

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• Lost Tickets? Call the Box Office, we can easily reprint them.

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• Municipal Fire Codes require ALL audience members (even those of lap-sitting size) have a ticket.

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• The Historic Temple Theatre can not resell your purchased tickets on your behalf. 

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CANCELED OR RESCHEDULED PERFORMANCES

ALL performances will go on as scheduled, regardless of weather. No refunds will be issued for inclement weather or your inability to attend. However, in the unlikely event that the Temple Theatre cancels a performance, refunds will be promptly distributed upon request. A rescheduled performance will not be considered a canceled event. If you can not attend a rescheduled event date, refunds are available. All Dates, times, and programs are subject to change.

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If an event is canceled or rescheduled, we will make all attempts to contact ticket buyers at the email and phone number associated with the ticket purchaser's account. In addition, we will post on social media (Facebook, Instagram, and e-newsletter) with updates on all events. The Temple Theatre can not be held responsible if you have opted not to receive emails from the Temple Theatre and/or do not provide a phone number.

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Refunds for rescheduled events will not be offered within 1 week of the rescheduled date if the rescheduled date is more than 1 month after the originally scheduled event date. If a rescheduled date is 1 month or less than the originally scheduled date, refunds will not be available if requested within 48 hours of the rescheduled date. All refunds are subject to a $2 per ticket fee.

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